Can we re-skin/ restore our boots?
Yes you can re-skin your boots. The carbon fiber shells last a long time. If you would like to restore the outside of your boot to new again, (laces, leather, buckle, etc.) or change colors the price is $300.00. We do not re-skin or restore the Rush Boots as it will be better to buy a new pair when you consider shipping and cost.
How can we give our custom boot castings?
You can get your feet casted either at Cape Coral, Florida USA by David Simmons or Ahmedabad, India by Rahul Rana. We are also present at World Championships, Indoor and Outdoor National USA, Indian National Championships. You can also send us your casting yourself. Here is a link on how to cast our feet yourself https://www.youtube.com/watch?time_continue=7&v=ME3xvqArasA
What is the Warranty on Simmons Rana Boots and Speed Frames?
All our boots are under warranty for a period of 1 year from the date of Purchase. Any manufacturing defects will be either repaired or exchanged within the time frame. Any damages due to the wear and tear from the usage is not covered under waranty. We have not had a single issue with our frames which are built to last for a long long time.
What if once we order a boot and it is of smaller or bigger size? Can it be exchanged?
We send orders as per size mentioned by the customer but in case there is an issue related to size you will have to send us the pair that needs to be exchanged unused and ship it to our address. Upon receiving the product we will exchange the size as per your requirement. You will have to pay the shipping cost as per actual for the new pair we send you the boot. We will inform you the amount to be deposited in our account upon your request via email. You can send your request at firstname.lastname@example.org
Do we have to pay any additional costs?
All shipments are paid for shipping charges when it leaves our factory but every country has different custom clearance process and the duty applied by their individual country has to be paid by the customer. Different countries has different custom tariff. Some countries are free to import sports articles and those countries will not have to pay the duty.
What is the estimated delivery time once an order is placed?
We are always well stocked and most of the orders are shipped immediately upon receipt of payment in our account. We use FedEx or DHL for all our international shipments and DTDC for local India. The maximum amount of time for international shipment is between 5 to 9 working days. Provided there is no Customs issue in your destination country